Terms & Conditions
What information do you collect?
1. Access Log Information:
Our Web server collects access logs that contain information including the internet protocol (IP) address of visiting users, the request date & time and the type of web browser and operating system you use. We collect this information for web site administration and statistical purposes only.
2. Customer Information:
When you purchase products or services from us, we collect information to help us fulfill your request. This information includes your name, address, email address and telephone number. This information is only used by ourselves and by our delivery & fulfillment partners.
How do you store my personal information?
Your information is held in electronic form in our databases. We take the strictest precautions to ensure the security of that information.
How can I check the information you hold?
We will take all reasonable steps to ensure that the information we hold is accurate, and we will put into effect any changes that you ask for. If you wish to view the personal information that we have stored please e-mail, fax or write to: firstname.lastname@example.org
All materials contained on this site are protected by copyright law and may not be reproduced, distributed, transmitted, displayed, published or broadcast without the prior written permission of Pumped Sport or in the case of third party materials, the owner of that content. You may not alter or remove any trademark, copyright or other notice from copies of the content.
However, you may download material from this site for your personal, non-commercial use only.
All Students are charged tuition (commonly known as a term fee). The tuition will be based on the number of weeks in the term. For those students enrolling mid-term, your tuition will be calculated based on the number of remaining weeks.
Make Up Policy
Make up classes are only offered where available space exists in another class. Should you be unable to attend your regular scheduled class please contact the office to see if availability in a similar class exists. No refunds are provided for classes missed. Make ups must be used in the same term and cannot be carried over to future terms.
Make Ups are not provided for Special Events.
Make up classes cannot be transferred to other Pumped Sport programs.
Refunds – Term Programs
Pumped Sport does not offer refunds for classes missed. Members wishing to terminate their enrolment in a program prior to the end of the enrolment block must notify the office in writing. A credit will be provided to the members account from the time of acceptance of the written communication. Credits may only be used for direct family members on Pumped Sport Programs (not merchandise).
Injured participants in regular programs may suspend their enrolment and receive a credit to their account by notifying us in writing. Credit is not provided for classes missed prior to notifying Pumped Sport. Participants wishing to maintain their place in the class must remain enrolled and pay tuition.
Any credit provided is at the absolute discretion of Pumped Sport. Cash refunds are not provided for account credits.
Refunds – Special Event Enrolments
Pumped Sport does not offer refunds or credits for Special Event enrolments except in the following circumstances:
- Injury / Illness where a doctor’s certificate is provided and 24 hours written notice (minimum) has been provided. Requests for credit must be in writing.
A credit will be provided to the members account from the time of acceptance of the written communication. Credits may only be used for direct family members on Pumped Sport Programs (not merchandise).
What to Wear
For Instructional Term programs, children should wear casual clothes and enclosed shoes. Please also bring along a water bottle.
For Pumped Sport Special Events, children should wear casual clothing with socks. No jewellery should be worn by children as this has the potential to cause injury to the child and/or damage to the inflatables. Earrings should not be worn however small studs are acceptable.
Arrivals & Departures
Term Dates: The term program operates during the Queensland state school terms. No classes are held on public holidays.
Starting: Please ensure you arrive early to class and are dressed and ready well before starting time. When class is due to commence, a Pumped Sport staff member will call upon the students to come onto the floor area.
Finishing: Participants are dismissed inside the lesson area. Children are not permitted to wait outside the venue for parents but should wait in the viewing area to ensure they are safe. Please come inside to pick up your child and please reinforce this behaviour by asking your child to wait inside for you.
Responsibility: Pumped Sport accepts no responsibility for children dropped off early or picked up late from class. Our instructors usually have other classes which they must take responsibility for and therefore cannot continue to supervise children if they are not collected. Children should be advised to contact their coach if nobody arrives to pick them up.
Parking & Safety
Please drive slowly and carefully taking into consideration that our “students” may include very young children. Please park responsibly in and around Pumped Sport venues and avoid parking in private car parks.
Parents/guardians must actively supervise their children prior to and after all classes at all times and be over the age of 18.
Parents are responsible for ensuring that all relevant medical details and contact information is kept up to date in our parent portal.
If urgent medical and/or other attention is required and neither parents nor emergency contact can be reached, I give consent for my child to be treated by a medical practitioner as arranged by Pumped Sport.
Pumped Sport will call an ambulance for all major injuries. All fees and charges associated with seeking medical attention on behalf of your child are the responsibility of the parent / guardian of the child concerned. Parents should consider having ambulance cover and private health insurance in case of a medical emergency involving your child.
All fees listed are in Australian dollars.
Inappropriate behaviour, physical, verbal or otherwise towards any Employee, Contractor, Member or Guest, may result in cancellation of your membership and removal from the premises. Management reserves the right to refuse entry to any persons and membership at its absolute discretion.